Shipping policy
Adventure Pro Shop Shipping Policy
Trade Name: Adventure Pro Shop
Phone Number: 780-349-5277
Email: ops@wpm.ca
Physical Address: 10331 105 Street, Westlock, AB T7P 2H7, Canada
At Adventure Pro Shop, we strive to ensure that your order arrives promptly and in excellent condition. Our shipping policy outlines the terms and conditions for shipping items purchased from our store.
Shipping Information
- Shipping Coverage: We ship items across Canada.
- Shipping Providers: We partner with a number of third-party shipping carriers to deliver your orders. These carriers are responsible for handling your items with care during transit.
Shipping Process
- Order Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.
- Delivery Time: Delivery times vary depending on your location and the shipping carrier. Estimated delivery times will be provided at checkout.
- Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the order. The total shipping cost will be displayed at checkout.
Handling Damaged Items
- Responsibility: Adventure Pro Shop is not liable for any damage to items that occurs during shipping. The responsibility for any damage lies with the third-party shipping carrier.
- Reporting Damage: If your item arrives damaged, please contact the shipping carrier directly to file a claim. Ensure you keep all packaging materials and documentation as they may be required for the claim process.
- Assistance: While we are not responsible for shipping damages, we are here to assist you. If you encounter any issues, please contact us at ops@wpm.ca or 780-349-5277 for guidance on how to proceed with the carrier.
Additional Information
- Order Tracking: Once your order has shipped, you will receive a tracking number via email. Use this number to monitor the status and estimated delivery date of your shipment.
- Shipping Restrictions: Certain items may have restrictions or regulations that could affect their ability to be shipped to specific locations. You will be notified at checkout if any items in your cart are affected by these restrictions.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at ops@wpm.ca or call us at 780-349-5277.
Thank you for choosing Adventure Pro Shop! We appreciate your business and look forward to serving you.